Privacy Policy and Cookies

In compliance with the privacy rules, we wish to inform you about the processing of personal data made when browsing the site


Treatment Holder

Your personal data will be treated as co-owners of the treatment by the following companies:

Companhia General de Agricultura da Vinhas do Alto Douro, S.A., headquartered at Rua Azevedo de Magalhães, no. 314, 4430-022 Vila Nova de Gaia,
Real Companhia Velha – Actividades Turísticas, Lda., Headquartered at Rua Azevedo de Magalhães, no. 314, 4430-022 Vila Nova de Gaia,
henceforth RCV.

You can contact RCV at the abovementioned address or e-mail address:


Data Collected

At the time of filling in the reservation form, the following data will be requested: name, e-mail address and telephone contact, in order to provide an adequate service to the requested one.


Purpose of Treatment

The RCV will use your data exclusively for the management of the reserves in your establishment, in order to comply with the contractual relationship.

With your express consent, your personal data will be used to send advertising material and offers from the RCV group.


Treatment Basis

The RCV will process your personal data:

Because it is necessary for contractual greetings (reservations management);
Based on your express consent (sending newsletters).


Conservation Time

The RCV will keep your personal data only for the time strictly necessary for the management of the required service.

If you subscribe to our newsletter service, we will retain your information until you notify us of your intention to cancel it.


User Rights

We inform you that you have the right to ask the RCV to have access to your data, to rectify it if it is inaccurate, to erase it, to limit its treatment, or to oppose it, provided that it is legally admissible.

You may also withdraw your consent, for the purposes that require it.



A cookie is a small text file that an Internet site stores on your electronic device, containing information about your browsing on that site. They are needed to make research easier and easier for the user.

Cookies will only be used for: